1. Information We Collect
We may collect the following information when you contact us, make a booking, or use our services:
- Name, address, phone number, and email address
- Event details, preferences, and dietary requirements
- Payment details (processed securely through third-party providers – we do not store card details
- Any information you choose to provide when communicating with us
2. How We Use Your Information
Your information is used to:
- Manage bookings and provide our private chef and catering services
- Communicate with you about your inquiry, booking, or event
- Process payments securely
- Comply with legal or insurance requirements
- Improve our services and website
3. Sharing Your Information
We will never sell or share your personal data with third parties for marketing.
We may share your information with:
- Trusted service providers (e.g., payment processors, website hosting)
- Insurance or legal authorities, if required by law
4. Data Storage & Security
- Your data is stored securely and only kept for as long as necessary to fulfill your booking and meet legal obligations.
- We take appropriate technical and organisational measures to prevent unauthorised access or misuse of your data.
5. Cookies & Website Use
Our website may use cookies to improve functionality and analyse performance. You can disable cookies in your browser settings if you prefer.
6. Your Rights
Under UK GDPR law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data (where legally possible)
- Object to processing or request restrictions
- Withdraw consent at any time
- To exercise your rights, please contact us using the details below.
7. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Palates by Kaela
📧 info@platesbykaela.com
📞 07305 890678