1. Services
- We provide private chef services, meal plans, catering, and event dining.
- Services will be tailored to the requirements agreed at the time of booking.
- Any changes must be confirmed in writing at least 3 days before the event or service date.
2. Bookings & Payment
- A non-refundable deposit (amount confirmed upon booking) is required to secure your date.
- Full payment is due no later than 7 days before the event/service.
- Bookings are only confirmed once payment has been received.
3. Cancellations & Refunds
- Deposits are non-refundable.
- Cancellations made more than 14 days before the event may be refunded (excluding the deposit).
- Cancellations within 14 days are non-refundable.
- In the unlikely event we need to cancel, you will receive a full refund including your deposit.
4. Dietary Requirements & Allergies
- It is your responsibility to inform us of any dietary requirements and allergies at the time of booking.
- While every effort will be made to accommodate, we cannot guarantee a completely allergen-free environment.
- We accept no liability for any adverse reactions if full and accurate information has not been provided.
5. Client Responsibilities
- For in-home chef services, you must provide access to a safe, clean, and functional kitchen.
- Any equipment or facilities provided by you must be in working condition.
- You are responsible for the conduct of your guests and for ensuring a safe environment.
6. Liability
- We hold public liability insurance and take the utmost care in food preparation and service.
- We accept no responsibility for any loss, damage, or injury beyond our control.
- All food provided must be consumed within the use-by time-frames. We are not liable for issues arising from food stored or consumed outside these guidelines.
7. Travel & Additional Charges
- Travel costs may apply depending on your location.
- Additional charges may apply for bespoke requests, late changes, or extended service times.
8. Photography & Marketing
- With your consent, we may take photographs of food or table setups for marketing purposes.
- We will never photograph guests without permission.
9. Governing Law
- These Terms are governed by the laws of England and Wales.
- Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales
By booking our services, you confirm that you have read, understood, and agree to these Terms & Conditions.